AI-powered New Staff on-boarding and Administration System.

A close-up of hands sketching a project plan on paper with colorful markers.
A close-up of hands sketching a project plan on paper with colorful markers.
The Challenge

A Management Consultancy practice required a more efficient staff recruitment and onboarding solution. (Previously tasks were manual, time consuming, labour intensive and prone to error. They often required numerous follow-up calls prior to completion.)

After a candidate is offered a job, the onboarding steps may include:

  • Obtaining proof of name, address, bank account details and references

  • Checks around credit, security and DBS validity

  • Collecting a contact’s company and insurance details

  • Receiving a signed copy of the Contract including specific Terms and Conditions

A team gathered around a laptop, discussing data charts displayed on the screen.
A team gathered around a laptop, discussing data charts displayed on the screen.
The Solution

AiRelied provided a cloud-native AI solution that:

  • Standardised the processes, reduced time, cost and human effort required

  • Held candidate information in a secure portal from which automated requests for information could be sent and received

  • Included an interactive, online Chatbot to help with minor queries.

  • Allowed users to search frequently asked questions/examples so they can resolve minor queries themselves

  • Routed complex queries to specialised staff to answer via email or phone

  • Logged GDPR and other compliance consents centrally

The candidate had to simply visit the office once with their original paperwork and collect their laptop and security pass.

A team gathered around a laptop discussing data charts and graphs.
A team gathered around a laptop discussing data charts and graphs.
The Impact

Our standardised automated process:

  • ⏱️ Reduced processing time by 70%

  • 📈 Reduced cost by 55%

  • 💬 Improved quality by 80%, eliminate manual errors by 90%

  • 💼 Allowed the firm to bid for new contracts in a timelier manner

  • 📈 Improved security, audit and health and safety management

Key Features:

  • AI Chat Assistant – Guides users through the process

  • Document Processing – Extracts and verifies data provided

  • Document Management System

  • Workflow & Imaging System

  • Automated Request and Notifications

  • Scalable Cloud Architecture – Hosted on Azure for high availability

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London, United Kingdom

Toronto, Canada

New York, USA